Frequently Asked Questions

1. Sign Up: 
   • Using a computer: Click the Sign Up button at the top-right corner of the Home page.
   • Using a cellphone: Open the Registration Panel, tap the menu toggle (top-left corner) on the Home page and click Register at the bottom of the list.
2. Choose Membership: Select Level 01 School.
3. Fill Out Details: Complete the Account Information and School Registration with your school’s details.
   • When it comes to personal contact details, ensure you put the details of the person at your school who will be in charge of the environmental initiatives. 
4. Select Payment Method:
   • Payfast: Follow the on-screen steps to pay via card or instant EFT.
   • EFT: Submit the form to view payment details (these will also be emailed to you). Use your school’s name as the reference and email proof of payment to sustainableschools@natureconnect.earth.
5. Activation Station! Once payment is received, you’ll be welcomed via email and gain full access to the Programme.

If you are using a desktop computer:

1. Go to the Sustainable Schools Online Hub using this link:
   https://sustainableschools.natureconnect.earth/

2. At the top right-hand corner of the welcome page, click on the “Log In” button.

3. Log in to your school account with your school’s username and password.

4. If your membership has expired, there will be an orange pop-up banner at the top of your dashboard page with a button “Update Subscription” – click this button.

5. This will take you to a page to choose your membership level. Please select the first option “School.”

6. You will then see all of your account information already filled in. Check if this information is still correct and make any necessary changes and updates.

7. At the end of the registration form, you will be able to pay only via EFT.

   • The payment details will appear once you click submit, and an email with these payment details will be sent to you.
   • Please do not forget when you pay via EFT to use your school’s name as the reference and send the proof of payment to:
     sustainableschools@natureconnect.earth

8. Once your payment has been received (through the receipt of your Proof of Payment), your profile will be activated and you will receive your welcome email to the Programme.

If you are using a mobile cell phone:

1. Go to the Sustainable Schools Online Hub using this link:
   https://sustainableschools.natureconnect.earth/

2. Click on the toggle at the top left-hand corner of the welcome page to open up the side panel. Click on “Log In” at the bottom of the list.

3. Log in to your school’s account with your username and password.

4. If your membership has expired, there will be an orange pop-up banner on your dashboard which says “Update Subscription” – click this button.

5. This will take you to a page to choose your membership level. Please select the first option “School.”

6. Review your account information and make any necessary updates or changes.

7. At the end of the registration form, you will be able to pay only via EFT.

   • The payment details will appear once you click submit, and an email with these payment details will be sent to you.
   • Please do not forget when you pay via EFT to use your school’s name as the reference and send the proof of payment to:
     sustainableschools@natureconnect.earth

8. Once your payment has been received (through the receipt of your Proof of Payment), your profile will be activated and you will receive your welcome email to the Programme.

Should you have any questions or need any assistance with the renewal process, please do not hesitate to reach out to us via email:
sustainableschools@natureconnect.earth
or via our WhatsApp line: 074 5269666.

If you are using a desktop computer:   

1. Go to the sustainable schools hub using this link www.sustainableschools.natureconnect.earth  
2. In the top right corner, click on the “Sign In” button.
3. At the center of the page there are two options: 1) “Join Now” and 2) “Lost password”.
4. Click on “Lost password” if you have lost or forgotten your login details. 
5. You will be required to provide your email, upon which a link will be sent to your email to set up a new password.

If you are using a mobile cell phone:

1. Go to the sustainable schools hub using this link: www.sustainableschools.natureconnect.earth .
2. Click on the toggle at the top left hand corner of the welcome page to open up the side panel. Click on “Login” at the bottom of the list.
3. At the center of the page there are two options: 1) “Join Now” and 2) “Lost password”.
4. Click on “Lost password” if you have lost or forgotten your login details. 
5. You will be required to provide your email, upon which a link will be sent to your email to set up a new password.

1. Sign Up: 
   • Using a computer: Click the Sign Up button at the top-right corner of the Home page.
   • Using a cellphone: Open the Registration Panel, tap the menu toggle (top-left corner) on the Home page and click Register at the bottom of the list.
2. Choose Membership: Select Level 02 Teacher.
3. Fill Out Details: Complete the Account Information and Teacher Registration sections with your own, personal details.
   • When it comes to inputting the name and surname of the School Representative, ensure you put the details of the person at your school who will be in charge of the environmental initiatives.
   • Make sure to select your school from the “Select Your School” dropdown.
4. Activation Station! If your school has activated their profile, you will have full access to the programme.

1. Go to the Sustainable Schools online platform,  https://sustainableschools.natureconnect.earth/ 
2. In the top right corner, click “Sign In”, and fill in your username and password to sign in.
3. Once signed in, click on your profile/name in the top right corner, and in the drop down click on “Email Invites” 
4. Under the subheading “Send Invites”, scroll down to enter the teacher’s name in the designated text box under “Recipient Name”. Thereafter, enter the teacher’s email address in the designated text box below “Recipient Email”. 
5. If you wish to invite more than one teacher, click on the orange “+” icon to add additional recipients.
6. Once you have entered all the recipient names and email addresses, you have an option to edit the invitation message. This is optional.
7. Once completed, scroll to the bottom and click “Send Invites”. This will send an automated email to the teachers you have allocated.

If you are using a desktop computer:   

1. Go to the sustainable schools hub using this link www.sustainableschools.natureconnect.earth  
2. In the top right corner, click “Sign In”, and fill in your username and password to sign in.
3. Once signed in, you need to go into your school group: 
4. To do this click on your profile/name in the top right corner of the online platform, and in the drop down click on “Groups” and select the “My Groups” subheading. 
5. Find your school’s school group and click on it.
6. On the ‘Feed’ tab of your school group, you will see a “Share something with the group… ” text box. Click on the camera icon below this text box. Here you can upload pictures by either dragging and dropping pictures into that section, or you can click on ‘Add Photos’ where you can select the pictures from the folder on your computer. 
7. Add a description/ caption to go with the picture by typing in the text box above the ‘Add Photos’ section.
8. Once you’re done, click on the “Post” button at the bottom.

If you are using a mobile cell phone:

1. Go to the sustainable schools hub using this link: www.sustainableschools.natureconnect.earth .
2. Click on the toggle at the top left hand corner of the welcome page to open up the side panel. Click on “Login” at the bottom of the list.
3. Once signed in, scroll down and click on “School Groups” and select the “My Groups” tab at the top of the page. 
4. Find your school’s school group and click on it (make sure you have not selected the general Sustainable Schools group).
5. On the ‘Feed’ tab of your school group, you will see a “Share something with the group… ” text box. Click on the camera icon below this text box. Here you can upload pictures by clicking on ‘Add Photos’ where you can select the pictures from your cell phone’s gallery.
6. Add a description/ caption to go with the picture by typing in the text box above the ‘Add Photos’ section.
7. Once you’re done, click on the “Post” button at the bottom.

If you are using a desktop computer:                                                         

1. Go to the Sustainable Schools online platform,  https://sustainableschools.natureconnect.earth/
2. In the top right corner, click “Sign In”, and fill in your username and password to sign in.
3. Once signed in, you need to go into your school group: 
4. To do this click on your profile/name in the top right corner of the online platform, and in the drop down click on “Groups” and select the “My Groups” subheading. 
5. Find your school’s school group and click on it (make sure you have not selected the general Sustainable Schools group).
6. Once you are in your school group, you will see a bar with various tabs below the school’s name. Click on the “Start/edit SEMP” tab.
7. This will direct you to your SEMP editing page where you can either start your SEMP planning form, continue editing your planning form, or start or continue editing your SEMP implementation form.
8. Remember, once you submit either your SEMP planning or Implementation form, you will be able to view it via a PDF on your school groups feed, but you will not be able to edit it. 

If you are using a mobile cell phone:

1. Go to the sustainable schools hub using this link: www.sustainableschools.natureconnect.earth .
2. Click on the toggle at the top left hand corner of the welcome page to open up the side panel. Click on “Login” at the bottom of the list.
3. Once signed in, scroll down and click on “School Groups” and select the “My Groups” tab at the top of the page. 
4. Find your school’s school group and click on it (make sure you have not selected the general Sustainable Schools group).
5. Once you are in your school group, you will see a bar below the school’s name with various tabs (Feed, Documents, etc.). Click on the 3 dotted toggle to view more options. Click on “Start/edit SEMP” tab.
6. This will direct you to your SEMP editing page where you can either start your SEMP planning form, continue editing your planning form, or start or continue editing your SEMP implementation form.
7. Remember, once you submit either your SEMP planning or Implementation form, you will be able to view it via a PDF on your school groups feed, but you will not be able to edit it. 

If you are using a desktop computer:   

1. Go to the Sustainable Schools online platform,  https://sustainableschools.natureconnect.earth/ 
2. In the top right corner, click “Sign In”, and fill in your username and password to sign in.
3. Once signed in, you need to go into your school group: 
4. To do this click on your profile/name in the top right corner of the online platform, and in the drop down click on “Groups” and select the “My Groups” subheading. 
5. Find your school’s school group and click on it (make sure you have not selected the general Sustainable Schools group).
6. Once you are in your school group, you will see a bar with various tabs below the school’s name. Click on the “Feed” tab.
7. Scroll down the feed, or type ‘SEMP’ in the “Search Feed…” textbox to quickly find a link posted by our Administrator which allows you to download your submitted SEMP documents in PDF format.
8. If you cannot access/find the link, kindly contact your allocated school coordinator directly to provide you with your submitted SEMP documents.

If you are using a mobile cell phone:

1. Go to the sustainable schools hub using this link: www.sustainableschools.natureconnect.earth .
2. Click on the toggle at the top left hand corner of the welcome page to open up the side panel. Click on “Login” at the bottom of the list.
3. Once signed in, scroll down and click on “School Groups” and select the “My Groups” tab at the top of the page. 
4. Find your school’s school group and click on it (make sure you have not selected the general Sustainable Schools group).
5. Once you are in your school group, scroll down until you see the “Search Feed” text box. Type ‘SEMP’ in the textbox and search.
6. IN the search results, you will find a link posted by our Administrator which allows you to download your submitted SEMP documents in PDF format.
7. If you cannot access/find the link, kindly contact your allocated school coordinator directly to provide you with your submitted SEMP documents.

Kindy note that it is not possible for a school to edit their SEMP document once it has been submitted. However, they can view their submitted SEMP document by:
Checking your school group page for a link to the pdf version. This link will be posted by the Platform Administrator

If you are using a desktop computer:   

1. Go to the Sustainable Schools online platform,  https://sustainableschools.natureconnect.earth/ 
2. In the top right corner, click “Sign In”, and fill in your username and password to sign in.
3. Once signed in, you need to go into your school group: 
4. To do this click on your profile/name in the top right corner of the online platform, and in the drop down click on “Groups” and select the “My Groups” subheading. 
5. Find your school’s school group and click on it (make sure you have not selected the general Sustainable Schools group).
6. Once you are in your school group, you will see a bar with various tabs below the school’s name. Click on the “Feed” tab.
7. Scroll down the feed, or type ‘SEMP’ in the “Search Feed…” textbox to quickly find a link posted by our Administrator which allows you to download your submitted SEMP documents in PDF format.
8. If you cannot access/find the link, kindly contact your allocated school coordinator directly to provide you with your submitted SEMP documents.

If you are using a mobile cell phone:

1. Go to the sustainable schools hub using this link: www.sustainableschools.natureconnect.earth .
2. Click on the toggle at the top left hand corner of the welcome page to open up the side panel. Click on “Login” at the bottom of the list.
3. Once signed in, scroll down and click on “School Groups” and select the “My Groups” tab at the top of the page. 
4. Find your school’s school group and click on it (make sure you have not selected the general Sustainable Schools group).
5. Once you are in your school group, scroll down until you see the “Search Feed” text box. Type ‘SEMP’ in the textbox and search.
6. IN the search results, you will find a link posted by our Administrator which allows you to download your submitted SEMP documents in PDF format.
7. If you cannot access/find the link, kindly contact your allocated school coordinator directly to provide you with your submitted SEMP documents.

If you are using a desktop computer:   

1. Go to the sustainable schools hub using this link www.sustainableschools.natureconnect.earth  
2. In the top right corner, click “Sign In”, and fill in your username and password to sign in.
3. Once signed in, you need to go into your school group: 
4. To do this click on your profile/name in the top right corner of the online platform, and in the drop down click on “Groups” and select the “My Groups” subheading. 
5. Find your school’s school group and click on it (make sure you have not selected the general Sustainable Schools group).
6. Once you are in your school group, you will see a bar with various tabs below the school’s name. Click on the “Start/edit SEMP” tab.
7. Select the option to “start or continue editing your SEMP implementation form”
8. As you progress through the SEMP there is a section under the ‘Progress’ tab where you will be asked to ‘Upload Project Photos’. To do this, you can either drag and drop the images into that section or you can click on the ‘Select Files’ button from where you can select the pictures from the folder on your computer. 
9. Ensure that the maximum size of each image uploaded does not exceed 15MB.

If you are using a mobile cell phone:

1. Go to the sustainable schools hub using this link: www.sustainableschools.natureconnect.earth .
2. Click on the toggle at the top left hand corner of the welcome page to open up the side panel. Click on “Login” at the bottom of the list.
3. Once signed in, scroll down and click on “School Groups” and select the “My Groups” tab at the top of the page. 
4. Find your school’s school group and click on it (make sure you have not selected the general Sustainable Schools group).
5. Once you are in your school group, you will see a bar below the school’s name with various tabs (Feed, Documents, etc.). Click on the 3 dotted toggle to view more options. Click on “Start/edit SEMP” tab.
6. Scroll down and click on the “SEMP implementation” button.
7. As you progress through the SEMP there is a section under the ‘Progress’ tab where you will be asked to ‘Upload Project Photos’. To do this, click on the ‘Select Files’ button from where you can select the pictures from your cell phone’s files. 
8. Ensure that the maximum size of each image uploaded does not exceed 15MB.